The owners had committed to a All-Inclusive booking platform which included booking system as well as the website. However, website was limited in functionality, booking system was restrictive, and the Channel Manager could not link with some of the major portals.
Cognisant had already provided an alternative Channel Manager and the owners were delighted with the service and support. It made a logical sense to ask them to also provide the website and the full booking system.
The website project had to be completed within 3 weeks to make the termination date for the platform contract otherwise the owners had to pay for another year of services to the platform supplier.
The website was delivered on-time, on-budget, and provided everything Cognisant had promised including additional functionality that the platform could not provide.
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